HORROR HOURS
Support
Something not working, or a story you want to hear? Email contact@cloutopstechnologies.com. Include the User ID from the bottom of the Me tab so we can find your listening record — there is no account to look you up by otherwise.
Common questions
Restore a subscription on a new phone. Open Me → Restore purchases, signed into the same Apple ID that bought it. If you signed in with Apple in the app, your list and progress come across too.
Cancel or manage the subscription. Settings → your name → Subscriptions on your iPhone. Cancelling stops the next renewal; the current period keeps playing.
Something woke me up. Tell us the episode and the timestamp. Sleep-safe episodes are measured by machine before they ship; if one got through, we will pull it and re-master it.
Delete my data. Me → Account → Delete account unlinks your email and Apple id instantly. For a full erasure of your device record, email us with your User ID.
Creators and authors
Every licensed story credits its author and narrator on the episode page. If you are a creator and want your work on Horror Hours, or believe something here is used without permission, email contact@cloutopstechnologies.com and we will respond within two business days.